Frequently asked questions about products, returns or deliveries

At Pull & Bear, we’re always looking to improve the shopping process for all our customers. That is why, in order to make all your purchases through our portal even easier and simpler, we have created a list of frequently asked questions that you send us on a recurring basis, so that you can resolve all your doubts quickly and easily, without wasting time.
Here you can find and consult all the information regarding delivery, returns, orders, payments, gift cards, “My Account” and products. Remember that, if for any reason you have not been able to find the answer to your questions and concerns, feel free to contact our Customer Service Department.